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If you have forgotten your
password, you'll need to contact LIS. You can contact us in
two ways:
- by telephone, on extension 1234, or directly on
Chester (01244) 51 1234;
- in person, at a helpdesk in the Seabourne Library at Chester or Broomhead Library at Warrington
- by email, to lis.helpdesk@chester.ac.uk
If you leave a telephone message or send an email, you will need to
include the following information:
- Full name;
- Username;
- A brief description of the problem and the error
message(s) you are seeing;
- A contact telephone number (students: a mobile
number staff: extension);
- Students should also leave their HOME address
postcode so we can positively identify you.
If you visit a helpdesk, you will need to have proof of identity.
Your password will be changed and you will be notified
as soon as possible. |